You can notify us on 0800 111 081 or and we will arrange to collect the incorrect items and replace them as soon as possible. Mistakes do happen, should you experience this please notify us immediately so that we can get our team to assist you. What if I receive the incorrect items or quantity of products? For more details view our returns and refunds policy.
We will do our best to have the damaged product collected and a new product delivered to you. Please notify us within 24 hours of receipt of delivery on 0800 111 081 or. What if my items are damaged, faulty or incorrectly delivered? We will make sure to give you a call and reschedule as soon as possible. Our delivery team is ready to pack and deliver your order as soon as payment confirmation and required supporting documents such as TV License validation are received. Large Appliances, Beds, Inverters/Portable Inverters, Outdoor & Sports Equipment Orders over R450 (excludes TV’s, Large Appliances, Furniture, Beds, Large Items, Outdoor & Sports Equipment) Here is a simple guide to show you the options available: Type of products
We will always try to bring your order to your doorstep in the most affordable way. If you live in any outlying town we might need some additional time but we promise it is worth the wait We deliver anywhere in South Africa from Monday to Friday (excluding public holidays). Are you ready to receive your new purchase?
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